Charles is a lifelong Houstonian growing up in the N.A.S.A. area. Now his family is blessed to call the North Houston area home. As an Agency Owner, Charles brings a litany of industry awards, Licenses, and over a decade of insurance experience to the table. He graduated in the Gulf Coast from Nicholls State University with a Bachelor’s Degree in Business with a Concentration in “Professional Sales”. Charles is married to Dr. Allison McDade with 2 amazing children. Understanding the ins and outs of coverage is a requirement in the Gulf Coast. The focus of building an Independent Brokerage was simple, McDade Insurance Brokerage Group, LLC would be “Insurance Driven to Serve”.
Please contact Charles today to learn more about insurance coverage tailored to protect you, your home, your automobile and business.
Personal Motto: “Great service is not expensive, it’s priceless”.
With over 15 years of insurance experience, Diana Munoz is the powerhouse Office Manager at McDade Insurance. A bilingual communicator, her leadership is characterized by heartfelt mentorship of her team and a laser focus on client satisfaction. Proud mother of the triple Ts: twenties, teens, & twins! Diana excels at juggling the fast-paced, detail-oriented world of insurance while maintaining an empathetic, client-first approach. Her dedication doesn’t just drive our success—it defines it. As an adept problem solver, Diana swiftly navigates claims, underwriting concerns, and interdepartmental coordination, ensuring that operations at McDade Insurance run smoothly and efficiently. In a rapidly changing industry, Diana stands as the steady, compassionate, and innovative heartbeat of McDade Insurance.
Please contact Diana today to learn more about insurance coverage tailored to your family, your home and your automobile.
Personal Motto: "Service with Integrity, Lead with Empathy."
Dallas Downey, CLCS Commercial Account Executive and Content Strategist
Meet Dallas Downey, CLCS, your go-to commercial insurance expert and SEO marketing master, licensed in Texas and committed to "Crafting Financial Security in an Uncertain World." A Des Moines Metro native and proud graduate of Simpson College, Dallas excels in leveraging automation and personal development to nurture growth in both his business and personal life. With a role as Account Executive and Content Strategist at McDade Insurance Brokerage Group, LLC, based in Houston, Texas, Dallas is a seasoned leader. He’s held pivotal roles on local Boards, including Director, Advisor, and Chairman. Not just confined to boardrooms or digital landscapes, in his downtime, you'll find Dallas either tinkering on his latest project in the garage, embarking on a journey with friends and family, or spending quality time with Kinzer, his beloved black lab rescue. Ever the community advocate, Dallas’s volunteer portfolio is as extensive as his professional one—he’s devoted to preserving the history of West Des Moines, bringing together like-minded young professionals with The Loop DSM, and fundraising for families in need through Angels For Sam.
Looking to safeguard your world with a tailored insurance strategy? Reach out to Dallas today and let him craft the peace of mind you deserve.
Personal Motto:"Insurance is the art of Crafting Financial Security in an Uncertain World,"
David Pfeifer Account Manager and Licensed Public Adjuster
David was born and raised in Friendswood, Texas and graduated from St. Mary's University in 2012 with a Bachelor's in International Relations. David has extensive knowledge of residential construction and insurance. He's taught large groups of volunteers how to build houses as a staff member with Habitat for Humanity, owned and operated his own handyman business, has several years experience in insurance sales, and is a licensed adjuster having handled thousands of residential insurance claims. David has a 2 year old son August, who is the light of his life. Whether you are shopping for better insurance, or have questions or concerns regarding your insurance claim, David is here to slay your dragon.
Please contact David today to learn more about insurance coverage tailored to protect your home, business, and your automobile.
Personal Motto:“Insurance is the business of keeping faith”.